Delivery Information
At Disguises Costumes Store, we believe that the magic of transformation shouldn’t be delayed. That’s why we’ve crafted a delivery experience that’s as seamless and reliable as our meticulously designed costumes. Whether you’re preparing for a roaring 20s gala or a 90s-themed party, we ensure your perfect disguise arrives right on time, no matter where you are in the world.
Shipping Options Tailored for Your Needs
We understand that every costume adventure has its own timeline. That’s why we offer two carefully curated shipping methods to match your urgency and budget:
Standard Shipping: Swift & Secure
For those who can’t wait to start their time-travel journey, our Standard Shipping option delivers your costumes with speed and reliability.
- Carriers: DHL or FedEx
- Cost: $12.95
- Delivery Time: 10-15 days after dispatch
Perfect for last-minute party planners or spontaneous character transformations!
Free Shipping: Economical & Efficient
For orders over $50, we’re delighted to offer completely free shipping, because we believe great costumes should be accessible to all.
- Carrier: EMS
- Cost: FREE for orders over $50
- Delivery Time: 15-25 days after dispatch
Ideal for planned events and budget-conscious costume enthusiasts who love a great deal!
Order Processing: The First Step to Transformation
Before your costume begins its journey to you, our dedicated team carefully prepares your order. Each flapper headpiece, 70s accessory, or 90s Disney costume is meticulously checked and packaged with the same attention to detail that goes into crafting our products.
Processing Time: 1-2 business days
Please note that processing begins after payment confirmation, and may take slightly longer during peak seasons like Halloween or our famous Black Friday events.
Global Reach with Local Charm
Based in Westbrook but serving costume lovers worldwide, we’re proud to bring global fashion eras to your doorstep. While we ship to most corners of the globe, please note that we’re unable to deliver to some remote areas and parts of Asia. Our international shipping network ensures your costume arrives safely, whether you’re channeling 1920s glamour in Europe or 1980s nostalgia in Australia.
Tracking Your Time-Travel Package
Once your order ships, you’ll receive a confirmation email with tracking information. Watch as your costume makes its journey from our doors to yours – it’s like watching history come to life in real-time!
Important Delivery Notes
- Delivery times are estimates and may vary based on customs processing in your country
- Please ensure your shipping address is accurate – we can’t redirect packages once they’re en route
- Some remote locations may experience slightly longer delivery times
- During holiday seasons, we recommend ordering early to ensure timely delivery
Not Quite the Right Fit? Our Return Policy
If your costume doesn’t transport you to the era quite as expected, we offer a 15-day return policy from the date of delivery. Because every character transformation should be perfect.
Ready to Begin Your Journey?
From the jazz age to the radical 90s, your perfect disguise is waiting to be discovered. Choose your shipping method at checkout and get ready to transform into another time, another character, another you.
Questions about delivery? Our customer service team at [email protected] is always here to help guide you through the process.